Welcome to AutumnEssence! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases or engaging with our services.
1. General Information
- Website Owner: AutumnEssence (“we”, “us”, “our”).
- Contact Information: If you have any questions, please contact us at help@autumnessence.store
2. Acceptance of Terms
By using our website, making a purchase, or otherwise interacting with AutumnEssence, you agree to these Terms and Conditions. If you do not agree, please refrain from using the website.
3. Products and Pricing
- All products available on AutumnEssence are described in detail on the product pages, including sizes, colors, and other specifications. We aim to provide accurate product descriptions and imagery but cannot guarantee that all colors or details are exactly represented due to monitor settings or other factors.
- Pricing: Prices listed are in Euros (€) and are subject to change without notice. Any promotions, discounts, or sales are limited-time offers and may be discontinued at any time.
- Availability: Product availability is subject to change without prior notice. If a product becomes unavailable after your order has been placed, we will notify you and provide options for a replacement, a refund, or a backorder.
4. Order Process
- Placing an Order: By placing an order, you are making an offer to purchase a product(s) from us. Orders are subject to our acceptance, and we reserve the right to refuse any order.
- Payment: Payment for all orders must be made in full before the products are shipped.
- Order Confirmation: Once your order is placed, you will receive an email confirmation. If you do not receive confirmation, please check your spam folder or contact us.
5. Shipping and Delivery
- We offer worldwide shipping, and delivery times vary depending on your location. Estimated delivery times will be provided at checkout.
- Shipping Costs: Shipping fees are calculated at checkout and depend on the destination and the weight of your order.
- Customs and Duties: International orders may be subject to customs duties, taxes, and additional fees, which are the responsibility of the customer.
- Delayed Deliveries: While we strive to deliver on time, shipping times may be affected by factors beyond our control (e.g., holidays, weather). AutumnEssence is not liable for any delays in delivery once the product has been dispatched.
6. Returns and Refunds
- Return Policy: If you are not satisfied with your purchase, you may return your item within 14 days of receipt, provided it is in its original condition and packaging.
- Refunds: Once the returned item is received and inspected, we will issue a refund to your original method of payment. Shipping fees are non-refundable unless the return is due to an error on our part.
- Non-Returnable Items: Certain items, such as personalized or final sale items, are not eligible for return. Please check product descriptions for details.
7. Intellectual Property
- All content on this website, including images, designs, text, logos, and graphics, is the property of AutumnEssence and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any part of this website without prior written consent from us.
8. Privacy Policy
Your personal information will be handled in accordance with our Privacy Policy. By using our website and placing orders, you consent to the collection and use of your data as described in the policy.
9. Limitation of Liability
AutumnEssence will not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products, including but not limited to loss of profits, data, or goodwill.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our site after the posting of any changes signifies your acceptance of the updated terms.
11. Contact Us
If you have any questions regarding these Terms and Conditions, please reach out to us at:
- Email: help@autumnessence.store
Thank you for shopping with AutumnEssence and for embracing the autumn spirit! 🍁🧡